The Truth About On Shoes' Speed Lacing System: What You Need to Know Before You Buy

Introduction: Why On Shoes Are Popular Among Runners

On Shoes, known for their innovative CloudTec® cushioning and sleek designs, have earned a strong following among runners and athletes worldwide. Their lightweight construction and the brand’s reputation for comfort and performance make them a popular choice for both casual joggers and serious runners. However, there is an aspect of these shoes that prospective buyers might want to consider: the durability of On’s speed lacing system.

The Convenience of Speed Lacing

The speed lacing system is designed for convenience, allowing users to quickly adjust the fit of their shoes with a simple pull, which can be particularly appealing for those who are always on the move. On Shoes incorporates this feature into several of their models, which has attracted many customers looking for time-saving solutions in their running gear.

The Durability Concern: User Reports of Speed Laces Snapping

While the speed lacing system offers significant convenience, some users have reported experiencing issues with the durability of the laces. Over time, these laces may wear out, and in some cases, they can snap. This could potentially be a concern for runners who depend on their gear to perform reliably under various conditions. A broken lace during a run is not just inconvenient; it could also interrupt your workout or even pose a safety risk, depending on the situation.

Warranty Limitations: What’s Covered and What’s Not

A key consideration for customers is understanding what On’s warranty covers. According to On’s current policy, the speed lacing system is not specifically covered under their standard warranty for manufacturing defects. This means that if your laces break, the warranty may not provide for a free replacement. For customers investing in a premium product marketed for high-performance activities, this could be a disappointing aspect of the purchase.

No Replacement Laces Available from On

Another point that has caused frustration for some customers is that On currently does not offer replacement speed laces for purchase. This leaves customers with a few options: seeking out third-party replacements that may or may not match the original quality or design, or switching to traditional laces, which could alter the intended functionality of the shoe.

What Can You Do?

If you are considering purchasing a pair of On Shoes, it might be useful to take the following steps:

• Consider Your Usage: If you plan to use these shoes for high-impact activities or long-distance running, it’s worth weighing the benefits of the speed lacing system against the potential durability concerns.

• Check with Customer Service: Before making a purchase, contacting On’s customer service to inquire about their current policies regarding speed lace replacements and warranty coverage could provide clarity and help you make a more informed decision.

• Look for Alternative Solutions: If you’ve already purchased On Shoes and are facing issues with the speed laces, you might explore high-quality third-party laces or consider switching to traditional laces if necessary.

A Call to Action: Suggestions for Improvement

On Shoes has built a strong reputation for quality and innovation, and addressing the issues some customers have experienced with the speed lacing system could further enhance that reputation. Offering replacement laces or extending warranty coverage to include these laces would likely increase customer satisfaction. Customers who invest in premium running shoes naturally expect their gear to perform well and to be supported by the brand.

If you have experienced issues with On’s speed lacing system, consider sharing your feedback with the company. Constructive feedback from loyal customers is essential for companies to identify and address potential areas for improvement.

Conclusion: Make an Informed Decision

When purchasing premium running shoes, it’s important to consider all aspects of the product, including potential limitations. While On Shoes offer many advantages, some customers have reported concerns with the durability of the speed lacing system. By staying informed and advocating for improved customer support and solutions, you can make a purchase that meets your expectations and needs.

Disclaimer: The views expressed in this post are based on personal experiences and observations. Readers are encouraged to conduct their own research and contact the manufacturer directly for more information.